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How to configure Aruba VIA to start manually

How to configure Aruba VIA to start manually

Owned by Former user (Deleted)
Last updated: Feb 22, 2022Version comment

This article applies to anyone who wants to prevent Aruba VIA from attempting to connect the VPN automatically, and eliminating unnecessary Two-Factor Notifications from Duo.

If you need any help making these changes, please contact the Tech Services Center at 712-274-5544 or email us at help@morningside.edu

Step-by-step guide - Windows 10

The first item is what you should do each time you're finished using the VPN.  The second is a one-time change to prevent Aruba VIA from starting automatically.

  1. Exit Aruba VIA when you're done using the VPN connection

    1. When you're finished using the VPN, find the little green Aruba VIA icon in the taskbar (down by the clock), right-click on it, and select "Exit".   
        (you may need to click on the little up-arrow to see it):   

    2. VIA will ask you if you are sure; just confirm and you're done.   
    3. Then, the next time you need the VPN, simply click on the desktop Icon for Aruba VIA and it will connect (and trigger a Duo two-factor authentication when you expect it).   


  2. Remove Aruba VIA from automatic startup
    1. Click on the "Start" Button and then click the "wheel" for settings


    2. Type "startup" into the search box near the top of the window and select "startup apps"


    3.   Locate "Aruba Virtual Internet Agent" in the list of programs (it should b near the top), and click on the toggle to turn it off.  
       

    4. Close the window and you're done!


Step-by-step guide - Mac

The first item is what you should do each time you're finished using the VPN.  The second is a one-time change to prevent Aruba VIA from starting automatically.

  1. Quit Aruba VIA when you're done using the VPN connection
    When you're finished using the VPN, locate the green Aruba VIA icon up in the toolbar at the top of your screen, click on it, and select "Quit". 

     
  2. VIA will ask you if you are sure; just confirm and you're done. 
  3. The next time you need the VPN, open your Applications Folder (or use Spotlight and search for "via") to manually start the VPN (and trigger a Duo two-factor authentication when you expect it).

  4. Remove Aruba VIA from Startup
    1. Open System Preferences,

    2. choose "Users and Groups",
       

    3. select your user and click on the tab "Login Items". 

       

    4. Locate Aruba VIA, click on it once to select it, 
    5. click the minus sign in the bottom-left corner(you may need to click the padlock first and enter your password to make these changes),
    6. you're done.




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