At the time of this writing, the latest version of Aruba VIA by OS is

Windows – 4.6.0.0.2308084

Mac – The most up to date version can be installed from the App Store.

Requirements:

Verify your Aruba VIA version

Opening Aruba VIA

Double click either the desktop icon or the taskbar icon near the clock

If Aruba VIA is already installed and out of date, uninstall it.

Please reboot after uninstalling VIA.

If you are using a Mac running macOS, please install Aruba VIA through the App Store

Download the VIA installer at https://aruba-via.morningside.edu/via/download?os=win64.
Log in with your Morningside User Account.
When the download completes, you may run the installer either from your browser or from your downloads folder.

During the installation process, Windows may warn you about installing this application. You should select "Yes" to continue with the installation.

The first time that you connect, you will be prompted to log in and download a new profile. After that, you will only need to connect.

Click on the big circle that reads "Click to download VPN profile".
Type in aruba-via.morningside.edu where it is asking for the VPN Server URL/IP.
Click Download
Log in with your Morningside User Account.
Approve the DUO login notification on your mobile device.

If your Aruba VIA version is up to date and you are still unable to connect, you may need to delete your profile, and download a new one.

Select the Settings gear in the upper right corner of Aruba VIA.
Choose the "VPN Profile" tab – indicated by a key icon.
Click the red "Clear Profiles" button.
Select the first entry in VPN Servers.
Click the blue "–" button in the top right corner. Repeat this step until there are no more VPN Servers listed.
Finally click the red "Cancel" button to return to the main screen.

Follow the steps in the above section, Downloading an Aruba VIA Profile, to get connected again.